Environmental Services
Need help with your city-issued garbage can?
- New residents: Please check to ensure there is a waste container at your residence. If not, please contact the Public Works Call Center at (979) 209-5900.
- All residents: Please contact the Public Works Call Center at (979) 209-5900 or Email Waste Collection for container needs, repairs, and any questions or concerns.
- Help Bryan: You may also use our HelpBryan online email form.
Welcome to the City of Bryan Environmental Services Department. Our Customer Service Representatives are here to serve you from Monday-Friday 7:30 a.m. – 5 p.m. If you need to request repairs or just need more information about a particular service, please contact the Call Center at (979) 209-5900 or Email Environmental Services and they will be happy to assist you.
The goals of the Environmental Services Department are:
- Provide timely and cost effective solid waste collection and disposal
- Reduce waste through recycling, composting, and waste minimization
- Respond promptly to citizen complaints and requests
- Process invoices and payroll effectively
- Provide accurate wastewater laboratory testing and analysis
- Ensure environmental compliance throughout the community
These tasks are accomplished by hiring and retaining a highly-trained professional staff who understand that the Environmental Services Department’s primary goal is to provide outstanding customer service.
Bryan has been a member of Texas Commission on Environmental Quality’s Clean Texas program, formerly Clean Cities 2000, since 1996. As a participant in this program we have committed that Bryan is dedicated to improving the quality of life in the Brazos Valley through environmental stewardship and implementing waste reduction, recycling, composting, and public education programs.
The Environmental Services Department takes pride in all that we do and we look forward to serving you each and every day. For questions or comments, please feel free to contact us.
To report after-hour emergencies, please call BTU Dispatch at (979) 822-3777.
Public Works Call Center
Our Customer Service Representatives are here to serve you from Monday-Friday 7:30 a.m. – 5 p.m. If you need to request repairs or just need more information about a particular service, please contact the call center at (979-209-5900) or Email Environmental Services and they will be happy to assist you.
To report after-hour emergencies, please call BTU Dispatch at (979-822-3777).
Other Helpful Numbers
- BVSWMA Composting Facility | (979) 361-0859
- Household Hazardous Waste Hotline | (979) 764-3809
- Brazos Valley Solid Waste Management Agency | (979) 764-3832
- Keep Brazos Beautiful | (979) 775-3569
Stormwater Management Program
Urban and storm water runoff is a serious concern, in both dry and rainy seasons. It is contaminated with pesticides, fertilizer, animal droppings, trash, food wastes, automotive by-products and other toxic substances that are part of our urban environment. Waters that flow over streets, parking lots, construction sites and industrial facilities carry these pollutants through a storm drain network directly to the lakes, streams and beaches of Texas.
